1. Introduction Shipping Harbor LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing or using our platform, you agree to the terms of this Privacy Policy.

2. Information We Collect We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, and other details provided during registration or transactions.
• Usage Data: Information about your interactions with our website, such as IP address, browser type, device information, pages visited, and time spent on the site.
• Transaction Information: Details about services you book or provide, payment data, and communications with other users.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar tools to improve your experience and analyze usage.

3. How We Use Your Information We use your information to:

• Provide, operate, and maintain our services.
• Facilitate transactions between users.
• Communicate with you, including sending service updates and promotional content.
• Improve and personalize your user experience.
• Enforce our Terms of Use and resolve disputes.
• Comply with legal obligations and respond to lawful requests.

4. How We Share Your Information We may share your information:

• With Service Providers: Third-party vendors assisting with payment processing, analytics, customer support, or marketing.
• With Other Users: Limited information (such as your name and contact details) shared to facilitate transactions.
• For Legal Reasons: When required by law or to protect our rights, safety, or property.
• In Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

5. Your Privacy Choices You have the following rights and options:

• Access and Update: Review and update your account information at any time.
• Opt-Out: Choose not to receive promotional emails by clicking "unsubscribe" in our messages.
• Disable Cookies: Manage your cookie preferences through your browser settings.
• Delete Your Data: Request the deletion of your account and associated data, subject to legal and operational requirements.

6. Data Security We implement industry-standard measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

9. International Data Transfers If you are accessing our services from outside the United States, be aware that your information may be transferred, stored, and processed in the United States or other countries with different data protection laws. By using our services, you consent to these transfers.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be effective upon posting on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: support@shippingharbor.com
• Address: 2450 Courage St, STE 101, Brownsville, TX 768521
• Phone:+1 (956) 588-2148

 

Last Updated: January 9, 2025