Shipping large items can be daunting, especially for first-timers. To ensure a smooth process from pickup to delivery, consider the following steps:

1. Understand Your Shipment

• Gather Details: Determine the dimensions, weight, and any special requirements of your item. If purchasing online, request this information from the seller.

• Accurate Listings: Provide precise shipment details, including correct pickup and delivery addresses, to avoid complications.

• Household Moves: Create a comprehensive inventory. When estimating the number of boxes, it's better to overestimate slightly to prevent unexpected issues during pickup.

• Pet Shipping: Refer to our Pet Shipping for Customers guide for detailed instructions. Ensure your pet has a clean bill of health and can handle travel stress. During summer, reconsider shipping pets due to potential heat risks, even in air-conditioned vehicles. Always choose providers prioritizing your pet's safety and comfort.

2. Explore Service Provider Options

• Listing Your Shipment: After posting, you'll receive bids from rated service providers. Review their profiles and feedback carefully before making a decision.

• Communication: Use the Q&A section on bids to ask questions or clarify concerns with potential providers.

3. Secure Booking and Payment

• Accepting Bids: Once you've selected a provider, accept their bid to proceed.

• Payment Process: Depending on the agreement, pay a deposit or the full amount through our secure system.

• Confirmation: You'll receive emails with contact details for both parties. Reach out promptly to arrange necessary documentation and schedule pickup. Maintain communication throughout the shipment's journey.

4. Prepare for Delivery

• Finalizing Payment: Complete any remaining payments as per the agreed method. If uncertain about the payment method, refer to your Booking Confirmation email.

• Feedback: After delivery, please provide feedback on your service provider. This helps maintain accountability and service quality within our community.

By following these guidelines, you can navigate the shipping process with confidence and ease.